The Future of Communications

  • Hofmann M.
  • Lee A.
  • Olofsson B.

The essence of communication is the imparting or exchanging of information. We can broadly define three primary types of communication personal, media, and control type communication, each of which results in the exchange of information between people or systems. Personal communication can be regarded as the exchange of information or perspective with one or more people; media-type communication occurs when a system exchanges content with a person or another system; and control-type communication occurs when a person exchanges commands or information to from a device or system. A single communication session can be comprised of more than one of these types, but the goal of unified communications has remained elusive as different and often proprietary protocols and encapsulations of information and content have been used and persist due both to their ubiquity as well as the security or protections they provide. But increasingly, the boundaries between these modes of interaction are blurring as new IP-based protocols and message handling schemes allow communication of content, information or commands by and with people, systems and devices. Consequently, in the future we believe that a new communications paradigm will emerge driving an era of truly unified communications, with anyone or anything is accessible by anyone or anything. This will profoundly change how we interact and will drive a new digital existence, in which we are always connected and can communicate with any system, or device, or person, allowing continuous and perpetual augmentation of our lives.

Recent Publications

January 01, 2019

Friendly, appealing or both? Characterising user experience in sponsored search landing pages

  • Bron M.
  • Chute M.
  • Evans H.
  • Lalmas M.
  • Redi M.
  • Silvestri F.

© 2017 International World Wide Web Conference Committee (IW3C2), published under Creative Commons CC BY 4.0 License. Many of today's websites have recognised the importance of mobile friendly pages to keep users engaged and to provide a satisfying user experience. However, next to the experience provided by the sites themselves, ...

January 01, 2019

Analyzing uber's ride-sharing economy

  • Aiello L.
  • Djuric N.
  • Grbovic M.
  • Kooti F.
  • Lerman K.
  • Radosavljevic V.

© 2017 International World Wide Web Conference Committee (IW3C2), published under Creative Commons CC BY 4.0 License. Uber is a popular ride-sharing application that matches people who need a ride (or riders) with drivers who are willing to provide it using their personal vehicles. Despite its growing popularity, there exist ...

January 01, 2019

The paradigm-shift of social spambots: Evidence, theories, and tools for the arms race

  • Cresci S.
  • Petrocchi M.
  • Pietro R.
  • Spognardi A.
  • Tesconi M.

© 2017 International World Wide Web Conference Committee (IW3C2), published under Creative Commons CC BY 4.0 License. Recent studies in social media spam and automation provide anecdotal argumentation of the rise of a new generation of spambots, so-called social spambots. Here, for the first time, we extensively study this novel ...