February 06, 2014

Service Quality of Cloud-Based Applications

  • Adams R.
  • Bauer E.

• Customers expect applications to deliver the same service quality on cloud-based configurations as on traditional, native hardware configurations • Applications that run in the cloud face new impairment risks associated with cloud computing infrastructure and technology components offered “as-a-service • Application providers must architect their software to mitigate the impact of cloud-related impairments and enable rapid isolation of service quality problems

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Recent Publications

January 01, 2019

Friendly, appealing or both? Characterising user experience in sponsored search landing pages

  • Bron M.
  • Chute M.
  • Evans H.
  • Lalmas M.
  • Redi M.
  • Silvestri F.

© 2017 International World Wide Web Conference Committee (IW3C2), published under Creative Commons CC BY 4.0 License. Many of today's websites have recognised the importance of mobile friendly pages to keep users engaged and to provide a satisfying user experience. However, next to the experience provided by the sites themselves, ...

January 01, 2019

Analyzing uber's ride-sharing economy

  • Aiello L.
  • Djuric N.
  • Grbovic M.
  • Kooti F.
  • Lerman K.
  • Radosavljevic V.

© 2017 International World Wide Web Conference Committee (IW3C2), published under Creative Commons CC BY 4.0 License. Uber is a popular ride-sharing application that matches people who need a ride (or riders) with drivers who are willing to provide it using their personal vehicles. Despite its growing popularity, there exist ...

January 01, 2019

The paradigm-shift of social spambots: Evidence, theories, and tools for the arms race

  • Cresci S.
  • Petrocchi M.
  • Pietro R.
  • Spognardi A.
  • Tesconi M.

© 2017 International World Wide Web Conference Committee (IW3C2), published under Creative Commons CC BY 4.0 License. Recent studies in social media spam and automation provide anecdotal argumentation of the rise of a new generation of spambots, so-called social spambots. Here, for the first time, we extensively study this novel ...