Education
1987 – 1991 Case Western Reserve University Cleveland, Ohio
Master of Science in Computer Science
1979 – 1983 Ohio University Athens, Ohio
Bachelor of Science in Computer Science
Selected articles and publications
“Mitigating High Latency Outliers for Cloud-Based Telecommunication Services”, Bell Laboratories Technical Journal, 2011 with
Fangzhe Chang, Peter S. Fales, Moritz Steiner, Ramesh Viswanathan,
Thomas J. Williams, Thomas L. Wood
Patents
5,483,590 “Processing of Operational Data in a Telecommunications System”- Jan 9, 1996 (Co-inventor).